Based in USA

Software / platform provider

Customers and employees expect their needs to be met wherever, whenever, and however they choose. You need actionable insight into how they feel about their experience with your business. Empower Your Customers to Engage with You on Their Terms: Verint Digital Feedback captures customer-initiated feedback via web and mobile channels throughout the digital customer journey, empowering you to make smarter, faster business decisions. Enable Your Organization to Act Quickly to Improve Experiences: customers can have a voice at all points in their digital interactions with you by simply clicking on the iconic feedback symbol [+]. Because their comments are captured verbatim, you can get honest, actionable insight into how people feel about their experience with your business. Improve Your Customer and Employee Experience.