Based in UK

Data / Analytics Specialist

DataEQ uses a unique blend of AI and human intelligence to filter the noise of unstructured feedback for the conversation that's high risk, high value or urgent. We use a Crowd of humans to label millions of unstructured data points. This trains our cutting-edge AI to do remarkable things. This unique combination means we produce the highest quality customer data available. You can trust our data to measure and improve your CX, accurately monitor market conduct and deliver world-class customer service. DataEQ's Customer Experience offering is an insights-based solution, helping you to identify areas of friction and opportunity in your customer journey. The solution uses the Purchase, Cancel and Service tags which help identify actionable opportunities for improvement.